Microsoft Outlook 2003: Manually updating the Exchange Server Global Address List (GAL)

The following guide demonstrates how to refresh the Global Address List with current information from the Exchange Server.

What is the Global Address List (GAL)?

The Global Address List (GAL) serves as a directory for the Microsoft Exchange Server e-mail system. Set as the default Address Book for Exchange Server e-mail accounts, the GAL provides Exchange with a database of all distribution lists and e-mail users on the LSU system.

If you are using Outlook 2003 with an Exchange Server e-mail account, you may have to periodically update your Global Address List.
This guide demonstrates how to manually download the current GAL from the Exchange Server.

To manually update your Global Address List (GAL):

1. In the Outlook menu bar, go to Tools and select Send and Receive.
2. Click Download Address Book.
3. The default selections should be set to Download changes since last Send/Receive and Full Details. Click OK to download the current Global Address List.