
As an Exchange Aministrator you know the question from your Exchange users "where is my message which I sent to Mister X and Mister W". With enabled Exchange Message Tracking you can tell your users whether the e-mail has left your Exchange organization or not. OK, this feature is not helpful after the message has left your Exchange organization and there are many more hops where the message could be rejected or deleted, but it gives you the certainty that you are not responsible for delay.
Message Tracking can be enabled on the Exchange Server object in Exchange System Manager or with the help of System Policies for more than one Exchange Server. You can read more about Implementing Exchange System Policies here.
To enable Exchange Message Tracking, start the Exchange System Manager and navigate to the Server object on which you want to activate Message Tracking.
Now you can enable Message Tracking and Subject Logging. If you enable Subject logging and display, the subject of every message will be displayed in the Exchange Message Tracking Center.
Please note that enabling of Subject Logging can produce some processing overhead on highly used Exchange Servers and you must also ensure that your security policy allows the logging of e-mail subjects.
You must specify the number of days after old logfiles will be deleted.
The Default Logfile directory is c:\program files\ExchSrvr\Servername.LOG.
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