
In order to legally use Good Mobile Messaging, you must purchase three components:
* Server license – each enterprise customer requires at least one Good Messaging Server. Available from AT&T, Bell Mobility, Telstra in Australia, Motorola authorized reseller partners (VARs), or directly from Motorola Good Technology Group.
* Secure Transport Service (STS) – STS fees must be paid for each Good Messaging enabled handheld. STS fees are included in Good Data Plans purchased through Good carrier resellers (currently AT&T, Verizon, Telstra in Australia, Bell Mobility in Canada, and Telefónica O2 in the UK). For all other carriers, users require a Direct Secure Transport Service (STS) plan which is purchased directly from Good or a Motorola authorized reseller partner.
* Client access license (CAL) – one CAL is required for each Good Messaging enabled handheld. Available from AT&T, Bell Mobility, Telstra in Australia, Motorola authorized reseller partners (VARs), or directly from Good.
Please see below for more information on each pricing component plus optional technical support plans.
Server License
* Required to legally run Good Mobile Messaging in your enterprise
* One-time license fee that entitles an enterprise to run the current major release (i.e. version) of Good Mobile Messaging server software
Secure Transport Service (STS)
* Recurring service fee required to secure and optimize one connection between a wireless handheld, wireless network, the Good Network Operations Center (NOC), and the Good Server
* The STS fee includes Good NOC service which ensures secure message delivery between different wireless networks and wireless handhelds and is continuously optimized so handhelds perform reliably and efficiently even as carriers change their network settings
* Users who receive cellular service from a Good reseller carrier (currently AT&T, Verizon, Telstra, Bell Mobility, and Telefónica O2 UK Limited) must purchase an authorized Good Data Plan which includes Good STS fees
* Users who receive cellular service from a NON-Good reseller carrier must purchase a Direct STS plan directly from Good
Client Access License (CAL)
* Required to legally run Good Mobile Messaging on one (1) handheld or smartphone
* One-time license fee that entitles one (1) handheld to run the current major release (i.e. version) of Good Mobile Messaging handheld software
* Volume discounts are available
Technical Support Plans (Optional)
* Several optional technical support plans are available directly from Good
* Technical support plans provide enterprise-class named contact support directly from Good
* Customers on paid technical support plans also receive free Good Server and Client software upgrades for major releases
* Additional Good Server license fees are also waived for customers on paid technical support plans